* Go Capital FX does not charge any fees for withdrawing funds to bank cards.
* Some banks charge a $30-35 fee for transferring funds depending on their location.
It is very easy to withdraw funds from the Go Capital FX trading account. You just need to fill out the form and send it to our support via e-mail email@example.com. Also, you can send a request from the Personal Cabinet.
Clients must provide all necessary documentation for the withdrawal request consideration. Go Capital FX reserves the right to request additional documents from the client to confirm its identity. The withdrawal of funds must be previously approved by our control department.
All requests for withdrawal are made from 9:00 to 18:00 every day, except for weekends and public holidays. All requests, sent after 18:00 of the current day, will be processed within the next business day. You can find the request form in your personal account.
The withdrawal of funds is available only to account holders and accounts/cards opened in their name. Transfers and fund withdrawals to any third party accounts are prohibited.
We ask you to verify the availability of margin and close the positions on your account for withdrawal without the risk to close open positions. In the case of partial withdrawal of funds, there is no need to close open positions, but the withdrawal amount should not exceed the free margin.
Go Capital FX isn’t responsible for any losses caused by the absence of funds on your account. We advise you to monitor the margin requirements for open positions to minimize all risks.
The time required to withdraw funds differs depending on the withdrawal method. In a case of bank transfers, the term of the transfer is most often the standard for such procedures and takes 3 banking days. For example, the transfer queued on Friday can start processing only on Monday - thus, the transfer can take 5-6 calendar days (up to 10 days in some cases, depending on the bank). When transferring money to credit cards, the total time is usually 5-8 days.
For any questions, please contact our support team at firstname.lastname@example.org